Frequently Asked Questions
Everything you need to know about OllYou. Can't find what you're looking for? Drop us a message.
Frequently Asked Questions
What exactly is Ollyou dry shampoo?
Ollyou is a compact, powder-based dry shampoo designed for women on the go. Unlike traditional aerosol cans, it comes in a small, travel-friendly container you can slip into any bag, pocket, or carry-on. Tap a little onto your roots, work it in with your fingers, and your hair looks and feels freshly washed in seconds — no white residue, no chemical smell.
How do I use it?
It's simple, remove the transparent plastic after twisting open the top — shake a small amount onto your palm or directly onto the roots of dry hair, massage gently with your fingertips, then brush or shake out any excess. That's it. For best results, start light and build up if needed. A little goes a long way.
Will it leave a white or powdery residue?
No — Ollyou is formulated to blend in without leaving a visible white cast. Work the powder in with your fingertips and it disappears into your roots. That said, if you over-apply, just shake your hair out and brush lightly to distribute evenly.
Is it safe for all hair types and colours?
Yes. Ollyou works on all hair types — straight, wavy, curly, fine, thick — and all colours including dark hair. Our formula is designed to blend invisibly so it won't look chalky on darker shades when used as directed.
Can I bring it on a plane?
Absolutely — that's literally why we made it. Ollyou is a solid powder, which means it bypasses the 100ml liquid rule entirely. Toss it in your carry-on without a second thought. No security drama, no tossing it in the bin.
How long does one bottle last?
It depends on usage, but most customers find a single bottle lasts 4–6 weeks with daily use. Because the powder is concentrated, a small amount does the job — so resist the urge to over-apply when you first try it.
What are the key ingredients? Is it clean?
Yes — Ollyou is formulated without parabens, sulphates, or harsh chemicals. Our key active ingredients absorb excess oil and refresh the scalp without stripping it. The full ingredient list is printed on every bottle and available on each product page.
Is Ollyou cruelty-free and vegan?
We are committed to cruelty-free practices — OllYou is never tested on animals. For full vegan certification details, check the individual product page or reach out to us directly and we'll confirm.
How long does delivery take?
Standard delivery within Malaysia typically takes 3–5 business days. You'll receive a tracking number by email once your order ships. For the latest shipping info and any active promotions, head to our Shipping page or check your order confirmation email.
Do you ship internationally?
We currently ship within Malaysia. International shipping is something we're actively working on — follow us on Instagram @ollyou.official for updates when new regions go live.
What is your return and refund policy?
We want you to love Ollyou. If your order arrives damaged or incorrect, contact us within 7 days of delivery and we'll sort it out. Because dry shampoo is a personal care product, we're unable to accept returns on opened items unless there's a fault. If you have any concerns, please reach out — we're here to help.
Where can I buy Ollyou in stores?
Right now OllYou is available exclusively online through this store. We're working on retail partnerships — stay tuned on our Instagram for announcements. Shopping online means you get the freshest stock shipped directly to your door.
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